Standard delivery is 1-2 working days
Free delivery over £550 (excludes cold chain)

medfx Terms and Conditions

Med-fx Limited

  • Please read these Terms and Conditions carefully, they will apply to your use of the Med-fx Limited website including on-line services available on that site. By using this website you are agreeing to these Terms and Conditions. From time to time we may change these terms and conditions and will post revisions on our website. We recommend you regularly review these Terms and Conditions and your continued use of this website will constitute acceptance of any changes to the website terms. These Terms and Conditions shall not affect any statutory rights which you may from time to time be entitled to, to the extent that such rights cannot be varied or excluded by law.
  • All products advertised by the Med-fx Limited on-line via the Med-fx Limited website are sold subject to acceptance of the order by Med-fx Limited and availability of the product and are sold by the Med-fx Limited subject to the Med-fx Limited 's Terms and Conditions of Sale. If an item is out of stock you will be advised by email or by telephone within 48 working hours of us receiving your order. You will be offered an alternative product if one is available or you may cancel your order.
  • If you are a private consumer (as opposed to business use) you may cancel any order made by you via the Med-fx Limited website at any time within 7 days of receipt by you of the product. You must notify us either by email to or by telephone on 01376 532 800. Please note exceptions apply in the case of sterile/pharmaceutical products which have been removed from sealed packaging. You must return the products in the same condition that they were in when they were despatched to you. Please refer to Med-fx Limited 's Terms and Conditions of Sale.
  • Med-fx Limited reserves the right to withdraw any product from the Med-fx Limited website at any time and we may refuse to process any transaction at any time at our sole discretion.
  • No part of this site may be reproduced in any form whether electronically or otherwise without the prior written consent of Med-fx Limited other than for the purposes of keeping a record of transactions entered into via our website. Any other use of materials on this site is strictly prohibited and Med-fx Limited reserves all its rights in respect of any intellectual property used on this website.
  • You acknowledge that you are solely responsible for all electronic communications sent from your computer to us. You must use this website for lawful purposes only.
  • This website may contain links including hyperlinks which are provided for your convenience and the inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content.
  • You acknowledge that Med-fx Limited makes no representation or warranty in respect of the availability of this website or that it is error free. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
  • Where Med-fx Limited accepts an order from you to purchase products, the language that shall be offered to you shall be English only.
  • If you wish to contact us please do so by either writing to us at the following address: Customer Services, Med-fx Limited, 3 Perry Way, Witham, Essex, CM8 3SX or you may call us on 01376 532 800, Fax us on 01376 500581 or email us on
  • These Terms and Conditions shall be governed by and construed in accordance with English law, and both Med-fx Limited and you agree that any dispute arising under or in connection with these Terms and Conditions shall be referred to the non-exclusive jurisdiction of the English Courts.
  • Clearance products: Please be aware all prices on items listed under our 'Clearance' section are while stocks last. Pricing is exclusive of VAT. Products are excluded from our standard returns terms and may only be returned in the case of defects.

Removal from Med-fx Limited Email Marketing Communications

You may want to discontinue receiving information from us. While this may mean that you will not receive product or service information of interest to you, we respect anyone's wishes not to be informed directly of these promotions or product introductions by emailing Please specify that you want to be removed from Med-fx Limited email database. You will also be provided with an unsubscribe link in any email marketing communications we send you.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to or The Data Controller, Med-fx Limited, 3 Perry Way, Witham, Essex, CM8 3SX.